CALL US TO BOOK TODAY |

For your peace of mind (and pocket) we don't use premium rate numbers! For new holidays call us on
0871 700 00 31

Sales open until: 9:00pm tonight.

Manage your booking

  • Check your balance / make a payment
  • Access your travel documents
  • Make changes to your booking
After Sales/Customer Services

After Sales open until: 5:30pm today.

Thomas Cook - Important Information

Thomas Cook Notices


Updated: 31st October 2019 12:59pm

Refunds:

If you have opted for a refund, due to the unprecedented number of refunds that we are currently processing, please allow up to 3 weeks at this moment in time, to receive cleared funds.

Yet to depart:

If you are flying with Thomas Cook and have not yet made contact with our team please call 0344 493 00 09 in order to get a refund on your holiday or to look at rebook options.

These phone lines are extremely busy and we thank you for your patience in advance.

Disclaimer:

This page is for advice and guidance only. Details may change at any time. Whilst we shall endeavour to keep these policies up to date, airlines may change their terms at any time and the policies in place at the time of the amendment will be applicable.

Join our social networks to receive up to date information on all holiday related topics.

Sign up for weekly offers

Quick Links

TO BOOK CALL US ON

Mon-Fri: 9am - 10pm

Sat: 9am - 9pm

Sun: 10am - 9pm