Customer Support

Requests

Coronavirus / COVID-19

We are fielding a large number of requests regarding existing and new bookings.

For more information regarding travel at this time, please check our dedicated Coronavirus / COVID-19 Advice page, which contains the latest news regarding booking with Sunmaster, travel restrictions, flight cancellations and more.

Booking Details

Please complete the request form then click submit. Try to include as much information as possible as this will ensure we can deal with your request in a timely manner.

Do you have a current booking with us?

Yes

Booking Ref:

T3127 /

This is the Sunmaster booking reference found on your booking confirmation. Please ensure that you enter the reference correctly otherwise we will not be able to locate your booking details.

Your booking reference will look like the example below:

Don't have your booking reference?

Tell us about your booking

Destination:

Date of Departure:

Postcode

Personal Details

Name:

Contact Number:

Email:

Confirm Email:

Your Query

Your query relates to:

Your Question:

Verification Code: 42672

Let us know how we can improve

We very much welcome your feedback, both positive and constructive. Should you wish to discuss a formal complaint regarding any aspect of your holiday or booking arrangements, please submit the details for investigation.

Submit your complaint

Manage your booking