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Updated: 18th January 2021

Coronavirus / COVID-19 - Important Information.


For information regarding current travel requirements click here



Following England and Scotland's Government announcements of national lockdown restrictions and all non-essential travel being banned, along with Wales and Ireland continuing their current restriction measures, we want to keep you updated on how we are here to help and assist our customers with upcoming bookings.


If you have a booking with us due to depart up to and including the 15th February 2021, our Customer Service team will be calling you in departure date order with your available options.


For our customers due to travel from 16th February 2021 onwards, your holiday is currently still going ahead as planned, however, if any changes occur then we will be in contact with any of our customers affected.


If you have a booking with us and due to depart up to and including the 25th March 2021 travelling with Jet2, our Customer Service team will be calling you in departure date order with your available options.


For customers currently in resort, you should continue to enjoy your holiday as planned. We are working with our suppliers to understand if they will need to make any changes to your holiday, and we would strongly recommend that you keep a close eye on your airlines website for any announced changes. Rest assured, we will be in touch should we be advised of any changes. Should you need to contact us, please submit your query at https://www.sunmaster.co.uk/requests/


Commencing Monday 18th January 2021, the UK Government has announced that all international travellers will need to show evidence of a negative COVID-19 test to be allowed entry into the UK. The new rule applies to UK nationals returning from abroad as well as foreign citizens. The test will need to have been taken no later than 72 hours prior to travel to the UK and travellers who do not provide negative results may be fined.


We would like to thank you for your ongoing patience and understanding.

Kind Regards

The Sunmaster Team

Reasons to book with us!

Feefo 2019 Trusted Service Awards. We have a team of dedicated holiday advisors to enhance your experience. Our customers receive a range of benefits when they book with us. Feefo 2019 Trusted Service Awards

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