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Call Waiting Times

We are currently experiencing extremely high call volumes to our Customer Service team, due to the widely reported flight cancellations by a number of airlines, resulting in long queues of up to an hour. If your call is not urgent, or you are not travelling in the next 2 weeks, please contact us via the email support link below. Thank you

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To retrieve your login details please enter your email address and booking reference number below then click submit.

T3127 /

This is the Sunmaster booking reference found on your booking confirmation. Please ensure that you enter the reference correctly otherwise we will not be able to locate your booking details.

Your booking reference will look like the example below:

Reasons to book with us!

Feefo 2021 Trusted Service Awards. We have a team of dedicated holiday advisors to enhance your experience. Our customers receive a range of benefits when they book with us. Feefo 2021 Trusted Service Awards

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Mon-Thur: 9.00am - 9.00pm

Fri: 9.00am - 8.00pm

Sat: 9.00am - 7.00pm

Sun: 10.00am - 7.00pm