Frequently Asked Questions

Question: “Is checked-in (hold) luggage included?”

Most airlines no longer include checked-in (hold) luggage as standard. Allowances and costs vary between airlines, and our prices do not include checked-in luggage.

If you would like to include luggage on your booking, our sales agent will be able to provide you with allowances and prices at the time of booking.

If you wish to add checked-in baggage onto an existing booking, this can be done by visiting the Manage Booking area of our website

Was this answer helpful?

Back To Results
Holiday Sales & Bookings

Holiday Sales & Bookings

01274 422 333

Monday to Friday: 9.00am - 10.00pm
Saturday: 9.00am - 9.00pm
Sunday: 10.00am - 9.00pm

Customer Services & After Sales

Customer Services & After Sales

0344 493 00 09

Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 5.30pm
Sunday: 10.00am - 5.30pm

By Post

By Post

Sunmaster Ltd
Ground Floor East, Bowling Mill,
Dean Clough, Halifax,
West Yorkshire.

By Email

By Email

You can send us an email through our request form.

Reasons to book with us!

Feefo 2018 Trusted Service Awards. We have a team of dedicated holiday advisors to enhance your experience. Out customers receive a range of benefits when they book with us. Feefo 2018 Trusted Service Awards

Join our social networks to receive up to date information on all holiday related topics.

Sign up for weekly offers

Quick Links


Mon-Fri: 9am - 10pm

Sat: 9am - 9pm

Sun: 10am - 9pm