Our Holiday Sales Opening Times:
Mon-Fri: 9am - 10pm Sat: 9am - 6pm, Sun: 10am - 6pm

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Sunmaster Phone
Holiday Sales & Bookings

0871 700 00 30

  • Monday to Friday:

    • 9.00am – 10.00pm
  • Saturday:

    • 9.00am – 6.00pm
  • Sunday:

    • 10.00am – 6.00pm
Sunmaster Phone
Customer Services & After Sales

0844 493 00 09

  • Monday to Friday:

    • 9.00am – 5.30pm
  • Saturday:

    • 9.00am – 5.30pm
  • Sunday:

    • Closed
Sunmaster Email
By E–mail

You can send us an e–mail through our request form.

Sunmaster Post
By Post
Sunmaster Ltd
Ground Floor East, Bowling Mill, Dean Clough
Halifax, West Yorkshire, HX3 5AX
Frequently Asked Questions

We hope this section helps you find the answer to your question.

“Can I change my departure airport?”

Answer:

If you wanted to change your departure airport, this is generally possible (dependant on availability) but it is often one of the most difficult and costly amendment you can make to an existing booking.

Although we deal with each case in the most economical way for the customer it usually involves cancelling the existing booking at the applicable cancellation charges and then making a new booking with the costs incurred in this. If availability allows us to rebook with the same airline we may be able to negotiate to offset some of the cancellation cost against your new booking but this is at the discretion of the airline.

Due to the complex and time consuming nature of such amendments we must also charge a £100 administration charge in addition to any charges by the airlines or operators.

Please email us or call our after sales team on 0844 493 0009 and we will, of course, do our utmost to accommodate your requested change.

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