www.sunmaster.co.uk - late booking cheap holidays

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		Frequently Asked Questions (FAQ) On the following pages we hope to answer all the questions that our customers frequently encounter. Please click on the link below that relates to your question. If you cannot find the answers you require please do not hesitate to e-mail us or contact our After Sales team on 01274 422177. Balance Payments Can I make a balance payment online? Tickets & Amending Bookings When will I receive my flight tickets? I have not received my flight tickets - what should I do? How do I collect my tickets at the airport? (Tickets On Departure) Why don't my flight tickets show my hotel details? Can I change the hotel I have booked? Can I change the names of people on my booking? Can I add a passenger/passengers to my booking? Can I change the date of my holiday? If I have an emergency at home can Sunmaster arrange my flights home? How do I cancel my holiday? Flight Information When will I receive my flight tickets? I have not received my flight tickets - what should I do? How do I collect my tickets at the airport? (Tickets On Departure) Why don't my flight tickets show my hotel details? What time do I need to arrive at the airport? Which terminal do I fly from? Are flight meals included? What is my baggage allowance? How do I get luggage labels? What happens if my flight is delayed? Do I need to confirm my flight times before travel? Hotel Information What do I do when I arrive at my hotel? Can I change the hotel I have booked? Who do I contact if I have a problem in resort? Can I book a late checkout? Can I add special requests to my hotel booking? Holiday Essentials Are Resort Transfers Included? What do I do with the transfer voucher? How do I get a taxi from the airport? Will there be a representative at the airport to meet us?

Sunmaster Ltd is a Member of The Global Travel Group. Agent No T3127. Retail Agents for ATOL protected operators.
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Sunmaster Ltd, Elizabeth House, Elizabeth St, Wyke, West Yorkshire BD12 8PN, Reg: 2871028 Call us on 0871 700 00 30