TO BOOK CALL US ON

01274 422 333

OR REQUEST ONLINE

We're open until 10pm tonight!

There are several ways you can contact us, to add bags, change names, make a payment or ask a question you can do so online by following the below easy steps. If you can‘t find what you need online, e-mail one of our dedicated support agents who will be more than happy to assist you.

Manage my booking

These are online options only

We‘ve now made it easier for you to submit the most common requests quickly and easily online. Simply follow the links below to make a payment, request a name change or add bags etc…

Add your 'Checked in' Luggage

Make Name Changes

Make a Payment

Submit Your Passport Details

Collect Holiday Documents

Select one of the options above
or, Visit our Manage Booking area

Frequently asked questions

Have a Question you need answering?

Do you have a question that needs answering? More often than not our FAQ's will provide you with the answer you seek - and it'll save you time, especially during peak times when our phone lines can get pretty busy.

Take me to FAQs

Email Support

… for everything else

Can't find an answer to your question within our FAQ's?

Our dedicated Customer Service team are on hand to help. By submiting a support ticket, you'll get a speedy response and it will help you to avoid lengthy call queues during busy periods.

Submit an Email

Note:

To help avoid lengthy call queues, these options are only available online. However we will always try and answer your call as quickly as possible. During busy periods you may experience lengthy call queues. Most queries can be resolved by the options above, so we would recommend having a quick glance at these before contacting us.

Customer Services & After Sales

0344 493 00 09

We very much welcome your feedback, both positive and constructive. Should you wish to submit a formal complaint regarding any aspect of your holiday or booking arrangements, please submit the details here for our further investigation.

Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 5.30pm
Sunday: Closed

Submit a Complaint

Let us know how we can improve

We very much welcome your feedback, both positive and constructive. Should you wish to submit a formal complaint regarding any aspect of your holiday or booking arrangements, please submit the details for investigation.

Submit Your Complaint

Reasons to book with Sunmaster

Fully ATOL protected. Your money is safe
11 years online travel expertise
Flights from 29 UK based airports to 66 worldwide aiports
Dedicated online customer service help team

Quick Links

TO BOOK CALL US ON

01274 422 333

Mon-Fri: 9am - 10pm

Sat: 9am - 6pm

Sun: 10am - 6pm

Manage Booking

Gain access to the following information: