Our Holiday Sales Opening Times:
Mon-Fri: 9am - 10pm Sat: 9am - 6pm, Sun: 10am - 6pm

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YOU ARE HERE: Sunmaster.co.uk » Contact Us
Contact Sunmaster
Lines busy

We are currently experiencing high call volumes to our after sales department, resulting in some lengthy queue times. For your convenience, most requests or enquiries can be quickly and easily submitted online. Save time and avoid the queue‘s by contacting us online - choose from one of the convenient options below.

One of the following options will help you:

Online only options

We‘ve now made it easier for you to submit the most common requests quickly and easily online. Simply follow the links below to make a payment, request a name change or add bags etc…

To help avoid lengthy call queues during busy times, these options are only available online.

or
Have a Question you need answering?

Do you have a question that needs answering? More often than not our FAQ‘s will provide you with the answer you seek - and it‘ll save you time, especially during peak times when our phone lines can get pretty busy.

Our FAQs cover…

  • Baggage questions
  • Information on financial protection
  • Guides on how to submit details online
  • Balance payment information
  • Hotel & board type information

…And much more!

If our FAQ Section isn‘t helpful enough to answer your query, then please e-mail one of our support team by selecting the category to the right.

or
…For everything else

Can‘t find an answer to your question within our FAQ‘s?

Our dedicated Customer Service team are on hand to help. By submitting a support ticket here, you‘ll get a speedy response and it will help you to avoid lengthy call queues during busy periods.

We very much welcome your feedback, both positive and constructive. Should you wish to submit a formal complaint regarding any aspect of your holiday or booking arrangements, please submit the details for investigation.

Click Here

If all the above failed to help you, you can contact us below:

Please note: Whilst we will always try and answer your call as quickly as possible, during busy periods, you may experience lengthy call queues. Most queries can be resolved by the options above, so we would recommend having a quick glance at these before contacting us.

Contact Sunmaster via post
By Post
Sunmaster Ltd
Ground Floor East, Bowling Mill, Dean Clough
Halifax, West Yorkshire, HX3 5AX
Contact Sunmaster Sales Team
Holiday Sales Advisors 0871 700 00 30
Monday to Friday: 9.00am - 10.00pm
Saturday: 9.00am - 6.00pm
Sunday: 10.00am - 6.00pm
Contact Sunmaster Customer Services
Customer Services & After Sales 0344 493 00 09
Monday to Saturday: 9.00am - 5.30pm
Sunday: Closed